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How to acquire new users at profit for your mobile app with Facebook App Campaigns

Udonis, a mobile marketing agency, acquired 1,480,000 users on Facebook in 2018. We ran app install ads & acquired users for our clients in the following industries: Finance, Travel, Employment, Healthcare, Fitness, Lifestyle & Education. We've conducted over 10,000 split tests in 2018, tracked & analyzed the results. Today, without any constraints, we're sharing our 8-step guide Facebook App Marketing guide with you.

Step 1

Getting to know your target audience with Facebook Audience Insights

"Creating successful Facebook App Campaigns starts with getting to know your target audience. To help us understand who's your target audience, Facebook built a powerful tool, called Audience Insights, which gathers millions of data points and signals in order to help us find an audience which is perfectly suited for your app. The best thing about it? It's free! Find it under the ""Plan"" section of your Facebook ads manager.

This tool will cut your learning curve when it comes to who do you want to target. Not knowing who's your target audience can have monetary aftermath, which translates into high CPI, irrelevant user base and low in-app engagement of newly acquired users."

Step 2

Key Performance Indicators

Monitoring your campaings is crucial for long-term success of your ads, and the best way to do it is through key perfomance indicators (KPIs). KPIs inform you are you getting your money's worth from Facebook campaigns or are you pouring money down the drain.

Most often used KPIs in the world of mobile apps are:
- CPI (Cost-per-install)
- CLTV (Customer-lifetime-value)
- Retention (Day 1, Day 7, Day 30)
- ARPU (Average revenue per user)
- DAU/MAU (the average number of daily/monthly active users)

Step 3

Installing & Configuring SDK

Facebook SDK for mobile is an equivalent of Facebook's pixel for the web. SDK, on the other hand, enables you to pass app event data from your app to Facebook.

The steps for installing the Facebook SDK:

  1. Look up the official Facebook SDK documentation
  2. Register the app on developers.facebook.com to get SDK IDs
  3. Submit required app info to Facebook (Bundle ID, app store ID, hashes & privacy policy)
  4. Decide which events you want to track aside of standard events
  5. Configure & inject Facebook SDK into your app
  6. Submit the app for a review on App Store and/or Google Play

After app stores approve your new version with the SDK in, you'll have to attach it to your add account & you're good to start running ads. Having Facebook's SDK installed will enable you to measure installs & in-app events, improve targeting and create retargeting ads.

Step 4

Using & adding App Events

Adding app events to your app reveals more about your audience and their actions. App events enable you to understand who is using your app, measure ad performance and reach specific segments of your user base (i.e. most active users, most valuable users, etc...)

The next step is to use app events to optimize the performance of your campaigns. For example, you can run a mobile app install ad to people who are most likely to take a specific action within your app (i.e. to make a purchase or use the app more frequently). App events can also be used for value optimization. In such case, Facebook will try to deliver your ads to maximize the total purchase value generated.

Step 5

Creatives & Ad Formats

The Facebook platform supports multiple types of ads, and Facebook App Install ads are created specifically for one thing - growing your mobile app user base. Each ad you'll create will have two components: format (what it looks like) and placement (where it will be displayed). Depending on your app, budget, audience and your business goals, you'll choose the format and placements that are best for your app.

Formats you can choose from for the app install objective:

  • Image (aspect ratio: 1.9:1, recommended image size: 1200x628)
  • Video (aspect ratio: 16:9, 1:1, 2:3)
  • Carousel
  • Slideshow

Step 6

Placements

The first interaction of the potential user with your app will be through ad creative. From our experience, you should go with the video format, landscape or square, not longer than 60 seconds. If you can communicate the message in less than 15 seconds, that's great, because Facebook favours "mobile-first" videos. The creative should be fun, informative & must be able to display the key features of your app.

Last reports from Facebook say that you have less than 2 seconds to capture the attention of the viewer in the newsfeed, which makes this job quite hard. Therefore, putting an intro into your Facebook video ad equals washing marketing dollars down the drain. Nowadays it takes less than 60 seconds to install the app. On the flip side, it takes even less than that to uninstall it. Don't try to trick people into downloading your app with fancy videos, rather show them what your app really does, and why it's useful to them.

Placements available for app install ads:

  • Mobile news feed
  • Desktop news feed
  • Instagram
  • Audience network

Step 7

Target the right users

Facebook has plenty of powerful audience selection tools helping you show your ads to the most relevant users. With more than 2 billion monthly active users, it will be easy to find users that will be interested in your app.
When choosing the target audience for your app install ad on Facebook, you use an existing audience or create a new audience with a help of different targeting options:

  • Locations
  • Age
  • Gender
  • Languages
  • Detailed Targeting
  • Connections
  • Custom Audiences

Step 8

Use the power of Facebook's retargeting & Custom Audiences

If your app offers in-app purchases or has a business model built on transactions, that most likely means that you have a nice fat CLTV. If that's the case, you should definitely consider running retargeting campaigns in order to re-engage with your existing users.

Use retargeting campaigns to run promotions, show special offers, introduce new features or simply re-engage users who haven't used your app for a longer period of time.

Also, Facebook allows you to segment your users into specific audience sets, based on: - How often they use the app (daily, weekly, monthly) - How they use the app (time spent in the app, features used, etc...) - Specific events they triggered (in-app purchases, user progression, etc...)

If you do this the right way, you'll be able to increase your CLTV even further, and grab extra revenue with just a bit of extra effort. It's simple, and it works!

  • Locations
  • Age
  • Gender
  • Languages
  • Detailed Targeting
  • Connections
  • Custom Audiences

Step 9

Measure the performance of your campaigns with Facebook Analytics

You've created all these campaigns and you'll surely want to track how are they performing. Facebook Analytics is a tool designed to help you understand your audience and track the performance of your campaigns in a simple dashboard. With Facebook Analytics, you'll understand your customer activity and how people interact with your app across devices.

Use Facebook Analytics to:

  • get breakdowns by the campaign for app installs & in-app conversions
  • measure the lifetime value of your campaigns
  • check retention rate by ad campaign or ad set

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